Help & FAQ
Find answers to your questions
General
What services does CRSET Solutions offer?
We offer process automation, cybersecurity, software development, and technology consulting services.
How long does implementation take?
Implementation time varies depending on project complexity, but typically between 2 to 8 weeks.
Do you work with small businesses?
Yes! We have solutions for businesses of all sizes, from startups to large enterprises.
Pricing & Plans
What payment methods do you accept?
We accept credit cards, bank transfers, and PayPal. For Enterprise plans, we can arrange custom payment terms.
Can I change plans at any time?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately.
Do you offer refunds?
We offer a 30-day money-back guarantee for all plans. If you're not satisfied, we'll refund your payment.
Are there any setup fees?
No, there are no setup fees. The price you see is the price you pay.
Technical Support
What support channels are available?
We offer support via email, phone, and live chat. Enterprise clients get dedicated support with guaranteed response times.
Do you offer support after implementation?
Yes, all our plans include ongoing support. The level of support varies depending on the chosen plan.
What are your support hours?
Essential and Pro plans have support during business hours (9am-6pm). Enterprise plans include 24/7 support.
Technology
What technologies do you work with?
We work with the latest technologies, including Python, Node.js, React, Next.js, and AI tools like OpenAI and Anthropic.
Can you integrate with our existing systems?
Yes! We specialize in system integration and can connect with most existing platforms and tools.
Do you provide training?
Yes, all implementations include training for your team. Additional training sessions can be arranged as needed.
Security & Compliance
How do you ensure data security?
We follow industry best practices including encryption, secure authentication, regular audits, and compliance with GDPR and other regulations.
Where is data stored?
Data is stored in secure EU-based data centers with redundancy and backup systems.
Are you GDPR compliant?
Yes, all our services are fully GDPR compliant. We can provide documentation upon request.